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THIRD PARTY WIRES WILL NOT BE ACCEPTED. FUNDS WILL BE RETURNED TO SENDER BY THE CLEARING FIRM AND FEES ASSESSED.

 

Important Addresses:

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Set up incoming or outgoing electronic funds transfer (ACH) between bank and brokerage accounts, including automatic contributions to your IRA. Transfers can be made on demand or on a recurring basis. To utilize ACH, you must first complete and return an ACH Authorization Form, including a voided check or bank letter. After receipt of your ACH authorization, activation may take up to 10 business days.

To utilize ACH, you must first complete and return an Authorization for Electronic Transfer form, including a voided check or bank letter. Voided checks for ACH set ups must have an address printed on the check matching the address on the brokerage account. If the attached voided check does not have a matching address, a copy of a driver’s license/State ID or a bank statement with an address matching your brokerage account must be included along with your ACH form.

Please submit your completed form by mail, fax, or email:

eOption
Attn: Customer Service
950 Milwaukee Ave., Ste. 102
Glenview, IL 60025.

Email: Support@eOption.com
Fax: 877-367-8466

After your initial activation, check, wire and incoming/outgoing ACH requests may be placed online after logging into your account. Requests placed prior to 11:00 AM EST will be processed the same business day. Requests for overnight delivery incur a $25.00 charge.

• ACH deposits are not instantaneous and can take 1-3 days to post to your account and ACH deposits will be held for 3 business days if the amount exceeds the equity in your account. If you want to trade immediately, we suggest funding your account via wire transfer.
• Same to same outgoing wire requests are limited to $50,000 per day.
• IRA distribution requests require an IRA Distribution Form.
• We do not allow third party disbursements.

If you need assistance call 1-888-793-5333.

• Money orders, third party checks, credit card checks, home equity line checks and starter checks are not accepted.
• Make all checks payable to Hilltop Securities, Inc.
• Please write your account number in the memo section of the check.
• Mail checks to eOption, Attn: Customer Service, 950 Milwaukee Ave., Ste. 102, Glenview, IL 60025.
• IRA contributions made by check require an IRA Deposit Slip.
• All checks, including certified and cashier’s checks require a minimum of 3 business days to become available for investing.
• Cashier’s checks must have the remitter’s name electronically printed directly on the check by the issuing bank.

Transfer an existing account from another brokerage firm.

Full, automated customer account transfers (ACAT), will typically take 7 to 10 business days. A non-ACAT (partial transfer) or manual transfer may take up to 3 weeks to complete.

Download an Account Transfer Form.

To endorse stock certificates over to eOption:

• On the back of the stock certificate, enter Hilltop Securities, Inc. as the attorney to transfer the stock.
• Each person registered on the stock certificate must sign the back exactly as printed on the front, including initials, suffix, etc.
• Date the certificate.

If you have any questions regarding stock certificates, please call customer service at 1-888-793-5333.

Funds and securities are required in advance. Sufficient buying power or cleared funds are required before any buy order can be accepted. Cleared securities must be in your account before any sell order will be accepted.

Account processing will occur within one (1) business day after receipt of account paperwork. Once your account has been approved, cleared funds are required to begin trading. All checks including certified and cashier’s checks require three (3) business days before the funds are available for investing. New check and ACH deposits will not be available for withdrawal or check writing for 10 business days after deposit to the account.