Privacy Policy

Investrade Discount Securities has created this privacy statement in order to demonstrate our firm commitment to customer privacy on the Internet. The following discloses our information gathering and dissemination practices for this web site: www.investrade.com.

Where Do We Obtain the Information?

The information that we have comes directly from you. This includes such information as your name, address and Social Security number that you provided on applications, agreements or other forms. In addition, we maintain records of each of your transactions and holdings processed by us.

We also may obtain information about you, such as your credit history or other facts relating to creditworthiness, from a consumer-reporting agency.

Our site's registration form requires users to give us contact information (like their name and e-mail address). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

We use your IP address to help diagnose problems with our server, and to administer our Web site.
Investrade Discount Securities provides investment brokerage services by means of its own internal operation and those of its clearing firm and other unaffiliated third party providers such as mutual funds and variable product sponsors. Investrade Discount Securities acts as an introducing broker to its clearing firm, which in turn processes the transactions and acts as the account custodian. All of the above named parties receive and maintain information about you that is related to and necessary for processing investments in your account.

Confidentiality and Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. The Trading Area uses SSL (Secure Socket Layer) technology to provide a secure environment for all transactions. If you do not have an up-to-date browser that supports SSL, you should upgrade today. We restrict access to information about you to those employees and authorized agents who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards to maintain the confidentiality of your information.

To Whom Do We Disclose the Information?

Supplementation Information

This site may supplement the information that you provide when submitting an application for an account with information that is received from third parties.

Investrade Discount Securities does not sell your nonpublic personal information. We provide information about current or former clients from the sources described above to parties outside of this firm only as described below:

  • To other companies as necessary to process your business. For example, we process your mutual fund and variable product transactions through product providers with whom we have dealer-selling agreements. If you have a trading account, the information that we obtained from you is given to the clearing firm for purposes of facilitating securities trading and statement preparation. These parties must limit their use of the information to the purpose for which it was provided. For account funding, Investrade uses Plaid Inc. (“Plaid”) to gather your data from financial institutions. By using the service, you grant Investrade and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from your relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid end user privacy policy.
  • Where required by law or regulation. Examples include responses to a subpoena, court order or regulatory demand. As authorized by you, you may direct us, for example, to send account statements or other account information to a third party. As otherwise authorized or permitted by law. For example, the law permits us to respond to a request for information about you from a consumer-reporting agency.

Links

The Investrade Web site contains links to other Web sites. Investrade is not responsible for the privacy practices or the content of such Web sites.

Who is Covered by the Privacy Policy?

The Privacy Policy applies to consumers who are customers or former customers of Investrade. We provide our Privacy Policy to customers when they open a new account and annually thereafter. In the event of a change, a revised Privacy Statement will promptly be posted to our Web site. Any dispute over our Privacy Policy is subject to this notice and our Terms and Conditions, including arbitration of disputes and limitation of damages.

Choice/Opt-Out

Investrade Discount Securities provides users the opportunity to opt-out of receiving communications. Investrade Discount Securities gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

E-mail: support@investrade.com
Call: 1-800-498-7120

Mail your request to:

Investrade Discount Securities
950 Milwaukee Ave. Suite 102
Glenview, IL 60025

Correct/Update

This site gives users the following options for changing and modifying information previously provided.

E-mail: support@investrade.com
Call: 1-800-498-7120

Mail your request to:

Investrade Discount Securities
950 Milwaukee Ave. Suite 102
Glenview, IL 60025

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Investrade Discount Securities
attn: Compliance Dept.
950 Milwaukee Ave. Suite 101
Glenview, IL 60025
compliance@investrade.com